On-demand alternative health services at your fingertips.
With a team of 200+ Ahpra-listed healthcare practitioners, receive ongoing clinical care from the comfort of your home.
Is Alternaleaf right for me?
Every individual faces unique health challenges. At Alternaleaf, we work closely with you to create and support your personalised care journey.
Still unsure? Complete our pre-screening to chat with a nurse about your circumstances.
Here's how it works
30-second pre-screening
Answer a few questions to check you’re eligible for an alternative healthcare consultation.
Initial nurse consultation
Talk to a nurse online about your medical history, symptoms and any questions.
Doctor telehealth consultation
Create a personalised care journey based on your needs and screening process.1
Ongoing support
Book follow-ups and access complimentary support in your patient portal.1
No pressure to pay upfront
We understand that your health is important to you. That's why you'll get a complimentary assessment from one of our friendly nurses first — so you can ask any questions.
No referral required
No referral required
Savings for concession card holders
Commonwealth Health Care Cards
Veterans Card (DVA)
Seniors Health & Pensioners Concession Cards
More than a number: Laura’s path to personalised care
Watch Laura’s story to see how remote telehealth lets her access convenient and accessible care.
Read reviews from Alternaleaf patients
Discover why 25,000+ patients have rated us 4.7 on Google.
John A
Could not have been easier. I'm 66 years old and I have very limited internet skills and often experience difficulty using it. Thank you for making it so easy.
Amy P
I'm tempted to give a 5 star rating but I need to complete my consultation before making that judgement. The experience so far has been wonderful. The questions are easy to answer and it doesn't take too long to complete. Extremely customer-friendly!
Nick A
The service I have received so far has been excellent. From filling out the online forms to booking an appointment, everything was very easy. The doctor and nurse were very helpful, responsive and friendly.
Tom G
Very easily accessible, clear needs and helpful on resources and information.
Sally S
I've just received my first order today, just 1 week after my first telehealth appointment. Really simple and straightforward process. So far couldn't ask for better service.
Sandra N
Simple, straightforward, and (happy to say) much cheaper than the first time I went through this process, years ago.
Howard G
Alternaleaf is so easy to use. I had a consultation booked within 10 minutes.
Ash A
Amazing, Dr Mathew was really lovely and helped massively. Every step taken by Alternaleaf has been very professional and reassuring. Thank you also to Mr Mutlib who did my screening and was also amazingly kind and helpful.
Clayton B
Quite a simple easy process to be honest. Spoken to a number of customer service reps and they have been polite and helpful.
Frequently asked questions
We know managing your health can feel daunting, so we’ve answered some of the most common questions about our alternative health services.
Yes. Alternaleaf is Australia’s largest alternative health clinic with 200+ qualified doctors and nurses supporting a variety of patients.
Alternaleaf doctors are registered with the Medical Board of Australia, and hold relevant TGA authorisations in relation to alternative healthcare services. All of our practitioners are listed with the Australian Health Practitioner Regulation Agency (AHPRA).
Sure thing. You can reschedule your appointment free of charge up to 24 hours before your scheduled time.
If it’s less than 24 hours before your appointment, you’ll need to cancel and book a new one. You can reschedule or cancel your booking by clicking the link in your confirmation email.
You can also manage follow-up appointments on the Alternaleaf Patient Portal. If you need help, please reach out to our Patient Care Team at info@alternaleaf.com.au.
We don’t charge for your first nurse screening so you can access quality care and get a chance to ask any questions about our services before becoming a patient. It means our onboarding process is obligation-free.
In your initial screening, you’ll talk to a nurse about your medical history, symptoms and any concerns you might have. If they think our services might be appropriate for you, they’ll then pass on these details to a doctor who will make an assessment and, if appropriate, create your care journey.
FYI, you don’t have to progress to see a doctor if you don’t want to or if alternative healthcare isn’t right for you.
Everybody’s alternative healthcare journey is a little different. So the ongoing costs differ as well, depending on your doctor’s recommendations.
When you need to speak with your doctor, follow-up consultations cost $59. Your doctor will recommend when you should return for a follow-up.
If you ever need to speak to our Patient Care team over the phone or email — that’s free.
